WP•FIXOpen incident
Home/Agency Program

Agency Program

White-label WordPress incident response for agencies.

When a client site gets hacked, WP•FIX can work quietly behind the scenes: investigation, cleanup, hardening and reporting without disrupting your client relationship.

Response workflow

Every incident follows a controlled recovery path.

We start with evidence and business risk, then move through investigation, cleanup, hardening and reporting.

01

Triage

Confirm symptoms, urgency, access and immediate visitor risk.

02

Investigation

Map infected files, database payloads, users, redirects and persistence.

03

Recovery

Remove malicious code, restore clean behavior and document the root cause.

04

Hardening

Close the entry point, secure access and reduce reinfection risk.

05

Report

Provide a clear recovery summary and next-step security recommendations.

06

Follow-up

Recheck the site after recovery for recurrence or search warnings.

FAQ

Questions before response starts.

How quickly can you start?

Once we receive the URL, symptoms and access, triage can begin as soon as possible for emergency cases.

Do you use only scanner plugins?

No. Scanner plugins can help, but compromised sites often require manual file, database and access review.

Will you provide a report?

Yes, business recovery cases can include a clear summary of findings, root cause and next steps.

Can you prevent reinfection?

We close known entry points and harden the site, but no honest provider can guarantee a site will never be hacked again.

Open incident

Send the hacked site. We’ll take it from here.

Tell us what happened. We’ll review the case and reply with the safest recovery path.

  • Human review
  • Root-cause focused
  • Clear next steps