What happens after you submit
- We review the URL, symptom and timeline.
- We identify the likely diagnostic path and what access, if any, is actually needed.
- Scope and next steps are confirmed before repair work begins.
- The fix is verified against the original broken action, not only the absence of an error message.
Bug or security incident?
A normal bug is usually reproducible software, configuration, server or integration failure. Unexpected redirects, unknown users, fake CAPTCHA, spam pages, injected scripts, malicious cron jobs or files that return after deletion are security signals. Those cases belong in WordPress incident response.